Terms of service
Terms of Service
This website is operated by RAWDOSE LLC ("RAWDOSE", "we", "us", "our"). Throughout the site www.rawdose.com and any related pages (the "Site"), the terms "you" and "your" refer to any user, visitor, or customer.
RAWDOSE provides the Site, our online store, and any information, tools, products, and services available from the Site (together, the "Services") subject to your acceptance of these Terms of Service ("Terms").
By visiting the Site and/or purchasing something from us, you are using our Services and agree to be bound by these Terms, including any additional terms and policies referenced here or linked from the Site. These Terms apply to all users of the Site, including without limitation visitors, customers, and contributors of content.
If you do not agree with all of these Terms, you may not access the Site or use the Services.
We may update or change these Terms at any time by posting a revised version on this page. Your continued use of the Site after any changes are posted means you accept those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
1. General Conditions
We reserve the right to refuse service to anyone at any time for any reason, subject to applicable law.
You understand that your content (excluding payment card data) may be transferred unencrypted across various networks and may be modified as needed to meet technical requirements. Payment card data is encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services without our prior written consent.
Headings in these Terms are for convenience only and do not limit or affect the meaning of any provision.
2. Accuracy, Completeness, and Timeliness of Information
Information on the Site is provided for general information only. We do not guarantee that any information made available on the Site is accurate, complete, or current. Any reliance on the material on the Site is at your own risk.
The Site may contain historical information that is not current and is provided only for reference. We may modify the contents of the Site at any time but have no obligation to update any information. You agree it is your responsibility to monitor changes to the Site.
3. Modifications to the Services and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Services (or any part of them) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Services.
4. Products and Services
Certain products or services may be available exclusively online through the Site. These items may have limited quantities and are subject to return or exchange only according to our Returns Policy.
We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction, and to limit quantities of any products or Services. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We may discontinue any product at any time. Any offer for any product or service on the Site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.
5. Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These limits may include orders placed under the same customer account, the same payment card, and/or the same billing or shipping address.
If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number you provided at the time the order was placed. We may limit or refuse orders that appear, in our judgment, to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store and to promptly update your information, including email address and payment details, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
6. Intellectual Property
Unless otherwise stated, all content on the Site — including images, designs, logos, graphics, text, video, and other materials (collectively, the "Content") — is owned by or licensed to RAWDOSE and is protected by copyright, trademark, trade dress, and other intellectual property laws.
You may view and download Content for your personal, non-commercial use only, provided you keep all copyright and proprietary notices intact. No right, title, or interest in any Content is transferred to you as a result of such use.
You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or exploit any part of the Site or the Content without our prior written permission.
7. Optional Tools
We may provide access to third-party tools that we do not monitor or control.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or endorsements. We are not responsible for anything arising from or related to your use of optional third-party tools.
Any use of optional tools offered through the Site is entirely at your own risk, and you should ensure that you are familiar with and agree to the terms on which those tools are provided by the relevant third-party provider.
We may offer new services or features in the future (including new tools and resources). Such new features and services will also be subject to these Terms.
8. Third-Party Links and Content
The Site may include content, products, or services from third parties and may contain links to third-party websites that are not affiliated with RAWDOSE.
We are not responsible for examining or evaluating third-party content and do not warrant or assume any liability for third-party materials, websites, products, or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review third-party policies before you engage in any transaction. Complaints, claims, or questions regarding third-party products should be directed to the third party.
9. User Content, Feedback, and Submissions
If you submit ideas, suggestions, reviews, proposals, plans, or other materials to us (collectively, "User Content"), you agree that we may use, edit, copy, publish, distribute, translate, and otherwise exploit such User Content in any medium, without restriction and without any obligation to compensate you.
We are not required to:
- keep User Content confidential
- pay compensation for User Content, or
- respond to any User Content.
We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates any party's rights or these Terms.
You agree that your User Content will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. You agree that your User Content will not contain unlawful, abusive, or obscene material, or any malware that could affect operation of the Services or any related website.
You are solely responsible for any User Content you submit and its accuracy. We assume no liability for any User Content posted by you or any third party.
10. Personal Information
Your submission of personal information through the Site is governed by our Privacy Policy, which is incorporated into these Terms.
11. Errors, Inaccuracies, and Omissions
From time to time, information on the Site or in the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site or related websites is inaccurate at any time without prior notice (including after you have submitted your order).
We have no obligation to update or clarify information on the Site or in the Services, except as required by law.
12. Prohibited Uses
In addition to other prohibitions set out in these Terms, you may not use the Site or its Content:
- for any unlawful purpose
- to solicit others to perform unlawful acts
- to violate any applicable laws or regulations
- to infringe our intellectual property rights or those of others
- to harass, abuse, insult, harm, defame, disparage, intimidate, or discriminate
- to submit false or misleading information
- to upload or transmit malware or any destructive code
- to collect or track the personal information of others
- to spam, phish, crawl, or scrape
- for any obscene or immoral purpose
- to interfere with or bypass security features of the Services or any related website.
We may terminate your use of the Services for violating any prohibited use.
13. Disclaimer of Warranties and Limitation of Liability
Your use of the Services is at your sole risk. The Services and all products and content delivered through the Services are provided "as is" and "as available," without any representations, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no event will RAWDOSE or our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, replacement costs, or similar damages, arising from your use of the Services or any products, even if advised of the possibility of such damages. Where a limitation of liability is not permitted by law, our liability will be limited to the maximum extent allowed.
14. Indemnification
You agree to indemnify, defend, and hold harmless RAWDOSE and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or third-party rights.
15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the unenforceable part will be deemed severed. This will not affect the validity and enforceability of any remaining provisions.
16. Termination
These Terms are effective unless and until terminated by either you or us.
You may stop using the Services at any time. We may terminate or suspend access to the Services at any time without notice if, in our judgment, you fail to comply with any provision of these Terms. Upon termination, you remain liable for all amounts due up to the date of termination.
17. Entire Agreement
These Terms and any policies linked from the Site constitute the entire agreement between you and RAWDOSE regarding your use of the Services and supersede any prior agreements or communications.
Any ambiguity in the interpretation of these Terms will not be construed against the drafting party.
18. Governing Law
These Terms and any separate agreements by which we provide Services to you are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.
19. Changes to These Terms
You can review the most current version of these Terms on this page at any time. We may update or change these Terms at our sole discretion by posting revisions on the Site. Your continued use of the Site or Services after any changes are posted constitutes your acceptance of the revised Terms.
20. Returns Policy
RAWDOSE offers a 30 day return window on eligible apparel items, beginning from the date of delivery. Returned items must be unworn, unwashed, and in original condition, with all tags attached.
Refunds are issued in the form of a RAWDOSE E Gift Card, redeemable exclusively at rawdose.com. Original shipping costs are non refundable. An $8 restocking fee will be deducted from the refunded amount.
Items marked as Final Sale on product pages are not eligible for return or refund.
Exclusions
Returns may be denied if items show signs of wear, washing, alteration, damage, or misuse. RAWDOSE reserves the right to refuse any return that does not meet the above conditions.
Defective or Incorrect Items
If you receive a defective or incorrect item, you must contact RAWDOSE within 7 days of delivery. Upon review and approval, RAWDOSE may provide a replacement or store credit at its sole discretion.
Policy Updates
RAWDOSE reserves the right to update or modify this Returns Policy at any time. The most current version will always be available on the Site.
21. Contact Information
Questions about these Terms should be sent to:
Email: support@rawdose.com

